Pelaksanaan E-Government Pada Aplikasi Sistem Informasi Keluhan Masyarakat On…

The Online Community Complaints Information System or Sikesal is an E-Government program that functions as a place for complaints and aspirations submitted by the people of Jambi City regarding improvements or problems with public services. The problem in this study is that the implementation of the Sikesal application in Jambi City has not been optimal due to several determining factors t…