Government policy, efforts to realize the performance of public services in the work unit of government that is measured and can be evaluated for success, local governments need to have and implement Work Procedures based on Standard Operating Procedures (SOP). Standard Operating Procedures are guidelines or references for carrying out work tasks in accordance with the functions and tools of pe…
This study aims to determine and analyze the effect of workload on commitment and performance, then the influence of leader member exchange on employee commitment and performance. The effect of workload on employee performance through commitment, the influence of leader member exchange on employee performance through commitment and the effect of commitment on employee performance. The populatio…
The purpose of this study was to determine the effect of leadership and work discipline on performance with job satisfaction as intervening variable. The population in this study were all permanent lecturers who worked at Private Universities in Indragiri Hulu Regency as many as 104 people. Sampling using the census method that is to make the entire population as a research sample. Data analysi…
The purpose of this study was to determine the effect of product differentiation, brand image and price on purchasing decisions and customer satisfaction. The population in this study are consumers who buy and use a Brio Satya car. Sampling uses a purposive sampling method so that the number of samples to be used is 124 customers. Data analysis used path analysis SPSS version 22. The results s…
This study aims to determine the effect of leadership and placement on morale and performance of Regional Secretariat of Rokan Hulu Regency. This research is a quantitative descriptive study. The data used in this study are primary data by giving questionnaires to all ASN in the Regional Secretariat of Rokan Hulu Regency and secondary data obtained from several literatures, documents, reports …
This study aims to determine the effect of marketing mix and cultural factors on customer satisfaction and loyalty among hijab consumers in Pekanbaru. The population of this research are the hijab consumers who buy and use hijab brands that have official outlets in Pekanbaru. Sample selection with purposive sampling method, and obtained as many as 150 people. Research data analyzed using path …
This study aims to determine the effect of Experience, Competence and Career Hopes to Performance Unit Manager at PT. Permodalan Nasional Madani (Persero) of Sumatera II. The population are ULaMM Unit Manager (Micro Capital Services Unit). The entire population are as big as 41 peoples. The study uses a census method, that is taken the entire population. The analytical tool used is Multiple Lin…
Siak Regency has a very promising tourism potential, both from the factor of geographical wealth and historical heritage sites, this is due to the historical fact that there was once one of the most famous Malay kingdoms ever in power in this area, which until now the site of the Siak royal palace is still stands firm as a witness of history. Similarly, other historic sites from ancient colonia…
The aims of this research were to find out the influence of entrepreneurial competence, business resources and innovation to competitive advantage of food micro, small and medium enterprises (MSME), also to determine the effect of entrepreneurial competence and business resources through innovation and its impact of food micro, small and medium enterprises (MSME) competitive advantage. The obje…
This study aims to determine the effect of Working Family Conflicts on Nurse Performance at Sidikalang General Hospital in Dairi Regency. To determine the effect of Quality of Work Life on Nurse Performance at Sidikalang General Hospital in Dairi Regency. To find out the effect of Work Family Conflict on Nurse Performance through work stress at Sidikalang General Hospital, Dairi Regency. To det…
Economic or non-economic events can have an influence or have no influence on the capital market. Capital market reaction or investor response to the event depends on whether the information has information content or not.This research aims to analyze and determine the effect of the information content by announcing and enacting settlement regulations on trade transactions from t + 3 to t + 2 i…
The objektives of this research are to analyze and investigate the Effect of Lifestyle Marketing consisting of Luxury, Indulgence, Self-Concept, and Admired on the Decision and Satisfaction of Purchasing Gold Jewelry in Pekanbaru City. This research is a quantitative research with a descriptive design. The sampling technique used is accidental sampling technique with a limited amount. The numbe…
This study aims to look at the level of loyalty, job satisfaction, employee workload and leadership at UIN Suska Riau and see the effect of workload and leadership on job satisfaction and on employee loyalty at UIN Suska Riau. The primary data obtained from questionnaire and interview data and secondary data that has been published. The population used all employees of UIN Suska Riau, with a s…
This study aims to determine the effect of organizational climate and leadership on job satisfaction and employee performance, and the effect of job satisfaction on employee performance of PDAM Indragiri Hilir. The population in this study were all employees of PDAM Tirta Indragiri, Indragiri Hilir Regency as many as 121 people. While the sample in this study were 121 people using census techni…
This study aims to determine and analyze the influence of organizational culture and training on employee motivation and performance. The influence of organizational culture and training on employee performance through motivation and the effect of motivation on employee performance. The population in this study were all employees in PDAM Tirta Indra, amounting to 113 people. The sample in this …
This study aims to determine the effect of knowledge management and leadership on commitment, furthermore the influence of knowledge management and leadership on performance and the effect of commitment on performance. The research population is PDAM Tirta Siak employees. A total of 122 people. The sample in this study were 122 people. The data used in this study are primary and secondary data,…
This study aims to see and know the direct effect of Analysis of Service Quality and Brand Image on Repeated Purchases with Price as a Moderation variable. The population in this study are all airline passengers on the Pekanbaru - Jakarta route who have made repeated purchases on the same airline using Moderated Regression Analysis. The sample of this study used a Non Probability Sampling techn…
The study was conducted at DPMPSP Bengkalis Regency, Riau. The aim is to find out the direct effect of the Dimensions of SERQUAL namely Tangible, Emphaty, Reliability, Responsiveness, and Assurance on people's satisfaction and trust. This study took a sample of 100 people. The variables used are physical evidence, responsiveness, empathy, assurance and trust in community satisfaction and trust.…
This study aims to determine how the influence of leadership, ability, and discipline of work directly or indirectly to performance on lancang kuning hospital’s pekanbaru. The population in this study is all employees on hospital. Testing data analysis is regression. While the method of analysis used is regression using SPSS 21. The results of the study found that leadership has a negative …
This study aims to see and know the direct and indirect effects of the Service Marketing Mix on Indihome Customer Satisfaction and Decision in Siak Regency. The population in this study are consumers / tenants who subscribe to Indihome products in Siak Regency in 2018 with a population of 145 people. This was obtained from subscription data at PT. Telkom Siak, while the data obtained are 85 dis…