Pelaksanaan Standard Operational Procedure (SOP) Waiter/Waitress Room Service…

Standard operational procedure (SOP) is the most important part in carrying out a task so that the task can be carried out properly and correctly. In the SOP room service, there are three stages, namely taking orders, operational activities, and clearup. This study aims to find out how to implement the waiter/waitress room service SOP at Fox Hotel Pekanbaru, especially during the covid-19 p…