This research is motivated by the conditions of e-government implementation within the Bengkalis Regency Government. The era of globalization which is marked by advances in technology, information and communication demands faster and more accurate services to the public. Considering that access to services is no longer old-fashioned or manual methods that only rely on community resources (…
This study was conducted at the Regional General Hospital Arifin Achmad Riau Province, Diponegoro no. 2 Pekanbaru in Riau province. The population in this study is the Arifin Achmad Hospital Nurses Riau Province totaling 568 people. Samples of this study are 85 people of the total. Methods of data analysis in this study using a support program Statistical Product and Service Solution (SPSS) ver…
ADI SUTRISNO, NIM 1110246499. The effect of interaction quality, the environment and the results of the customer satisfaction and loyalty on Persero PT. Waskita Karya Tbk Regional Division I – Sumatra. The study was Conducted at Persero PT. Waskita Karya Tbk Regional Division I – Sumatra. The Purpose of this study to analyze the services quality interms of the dimension of interaction qual…