Indeks Kepuasan Masyarakat Pada Pelayanan Publik Dalam Bidang Kesehatan (Stud…

This research was issued in Pekanbaru at august 2012 until October 2012, to acknowledge people’s satisfaction in toiletries at Rumah Sakit Umum Daerah Arifin Achmad Pekanbaru. The data’s which are used in this research are premiere data and secondary data with descriptive analysis method. With all patients populations or visitors of the hospital which contained 736.729 people. The sample w…