QUALITY OF CUSTOMER SERVICE DURING THE COVID-19 PANDEMIC RESTAURANT ALL DAY DINNING HOTEL NOVOTEL PEKANBARU Fika Mauli Dina Andri Sulistyani, S.S, M.Sc [email protected] Tour & Travel Business Study Program-Department of Administrative Sciences Faculty of Political and Social Science Riau University Bina Widya Campus, Jl. H.R. Soebrantas Km. 12.5 Simp. Baru, Pekanbaru 28293 P…