Pengaruh Kualitas Pelayanan Dan Citra Perusahaan Terhadap Loyalitas Pelanggan…

This study aims to determine the influence of service quality and corporate image on customer loyalti in Hotel Ratu Mayang Garden Pekanbaru. The Service quality as a variable (X1), corporate image as a variable (X2) andcustomer loyalty as a variable (Y). The Method in this research is descriptive and quantitative using SPSS 20, where samples were used that guess staying in the hotel Ratu Mayan…