Tingkat Kepuasan Nelayan Terhadap Pelayanan Jasa Tambat Labuh Di Pelabuhan Pe…

Abstract One form of service at fishing ports is mooring and achoring. This service affects the level of satisfaction. The higher the level of satisfaction, the fishermen’s expectations are fulfilled. Fishermen’s satisfaction is very important to improve performance in the development of a port. This study aims to determine the level of satisfaction of fishermen on anchoring services. …