Pengaruh Total Quality Management Terhadap Kinerja Manajerial Melalui Kepemim…

This research was done with the purpose to test the hypothesis TQM (Total Quality Management) on Managerial Performance through Leadership in PT PLN (Persero) Riau Regions and Riau Islands (WRKR). Human dependence on electricity, performance of PLN WRKR as a miniature of electrical performance in Sumatra, the occurrence of recurrent electrical problems in every years make the base of this resea…