Pandangan Penumpang Terhadap Pelayanan Trans Metro Pekanbaru

This thesis is submitted to meet the requirements for a bachelor's degree in sociology with the title "Passenger's View of Trans Metro Pekanbaru". The problems in this thesis are (1) How do passengers view Trans Metro Pekanbaru services? (2) What are the factors that influence the passenger's view of the Trans Metro Pekanbaru?. The purpose of this research is to find out how the services that h…