Pengaruh Komunikasi Verbal Dan Nonverbal Konsumen Terhadap Emosi Positif Pela…

Communication is one of the most important and complex aspects of human life. Humans are greatly influenced by the communication they do with other humans, both known and unknown. Verbal and nonverbal communication as a stimulus can produce a response in the form of positive emotions. The theory used in this study is the S-R (Stimulus – Response) theory. The purpose of this study was to deter…