Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Bengkel Fadil Mo…

This study aims to determine the influence the quality of service to customer satisfaction at the workshop Fadil Motor Ppekanbaru city. Population in this study were customer of workshop Fadil Motor Pekanbaru as many as 112 customer, and the sample of 53 customer. Measurement of data using the question form and documentation. Analysis of data used is simple linear regression. The result of …