Studi Tentang Tingkat Kepuasan Pelanggan Hak Dan Kewajiban Konsumen Pada Pasa…

This research is motivated by problems that arise during observations made by researchers, namely the non-fulfillment of consumer rights in which the community does not obtain their rights to comfort and safety in the form of sudden or scheduled power outages that can result in disruption of daily activities. But in reality, consumer protection is related to power cuts by PT. PLN (Persero), the…