Tingkat Kepuasan Nelayan Terhadap Jasa Pelayanan Kesyahbandaran Dipelabuhan P…

This study aims to evaluate the level of fishermen's satisfaction with the harbormaster services at the Sibolga Nusantara Fisheries Port (PPN). Harbormaster services have an important role in supporting the safety and smoothness of shipping, including through the issuance of shipping documents such as the Sailing Approval Letter (SPB), the Ship Arrival and Departure Report Proof Letter (STBLKK)…