ROOM BOY PERFORMANCE IN THE HOUSEKEEPING DEPARTMENT AT THE GRAND JATRA HOTEL PEKANBARU Puty Chairunnisa [email protected] Mariaty Ibrahim Tour and Travel Business Faculty of Social Science and Political Science Riau University ABSTRACT Hotel Grand Jatra Pekanbaru is a five-star hotel located at Jalan Tengku Zainal Abidin No. 1 Pekanbaru Mall Complex, Pekanbaru. The purpose of…