Standar Operasional Prosedur (Sop) Dalam Pengambilan Pesanan Tamu Pada Restau…

ABSTRACT This study aims to determine the implementation of procedures for taking orders and also to find out the obstacles when taking orders at the Holiday Karimun Hotel Tanjung Balai Karimun restaurant. This study uses descriptive qualitative, with direct observation data collection, interviews and also documentation. The key informants in this study were managers, supervisors, senior waite…