Pengaruh Total Quality Management Dan Kepuasan Kerja Terhadap Kinerja Karyawa…

This study aims to see and know the direct and indirect effects of Total Quality Management and Job Satisfaction on Employee Performance with Loyalty. The population in this study were all marketing employees at PT Agung Automall Sutomo Pekanbaru, amounting to 160 people, using Path Analysis. In this study the sampling method using the Census Technique, which is a sampling technique that the en…