Pelaksanaan Sistem Perlindungan Konsumen Bagi Pengguna Jasa Angkutan Umum Bus…

Abstract Transjakarta bus service business entrepreneurs Pekanbaru (TMP) has not granted the rights of consumers as users of Trans Metro bus service Pekanbaru (TMP) in terms of security and safety because there is still an accident. Pekanbaru City Community as a user of Trans Metro Bus Service Pekanbaru (TMP) is not fully understand procedure and standard claimed in PT (Persero) Asuransi Jasa…