Pengaruh Kualitas Pelayanan Jasa Transportasi Bus Kelas Eksekutif Terhadap Ke…

This study aims to determine the effect of the quality of bus transportation services executive class on customer satisfaction in PO.Intra Pematangsiantar. Quality of Service as the independent variable (X) and consumer satisfaction as the dependent variable (Y), and this study takes the number of respondents as many as 100 people. Data obtained through questionnaires subsequently processed to …