Implementasi Total Quality Management Untuk Meningkatkan Mutu Pendidikan Di S…

This research aims to look at a school whose final product is educational services, quality is not measured by whether or not the school is great, but from the school procedure process of implementing Total Quality Management in the school. As in SMK Dwi Sejahtera in Pekanbaru, schools can be said to be of high quality if inputs, processes and outputs can meet the requirements demanded by u…