Pengaruh Kualitas Layanan Terhadap Keputusan Pembelian Dan Kepuasan Nasabah P…

This study aimed to analyze the influence of Quality of Services To Purchase Decision and Customer Satisfaction in the Islamic pawnshop Subrantas Office Pekanbaru. In this study there is an independent variable that is Quality of Service (X), Purchase Decision (Y1) and Customer Satisfaction (Y2) as the dependent variable. This research was conducted in the area of Pekanbaru with the object of r…