Analisis Sistem Antrian Teller Menggunakan Simulasi Monte Carlo

This final project discusses the effectiveness of the queuing system at the teller at the busiest hours by applying queuing theory and Monte Carlo simulations. Both of these models are used to get the size of the effectiveness of a teller at Bank BTN KCP Panam. Both methods have slightly different results. Keywords: Queueing theory, M=G=c=GD=1=1 model, random number, Monte Carlo simulation…