Pelaksanaan Sistem Layanan Reservasi Kamar Pada Front Office Departement Gran…

The Reservation Section which is affiliated with the Telephone Operator at the Front Office Department of Grand Rocky Hotel Bukittinggi has the main task of handling the guest room reservation process. The Reservation Section certainly has procedures that are used as guidelines in serving guest room reservations. Therefore, the authors are interested in examining the implementation of a room re…