Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pasien Dan Word Of Mo…

This research is conducted to analyze the influence of Service Quality, price to Patient Satisfaction and Word of Mouth on Clinic Tsabita in Pekanbaru City. There are four variables in this research such as Service Quality (X1), Price (X2), Patient Satisfaction (Y1) and Word of Mouth (Y2). The population of this research are the each patient who go to Clicic Tsabita with 100 respondents as the …