Analisis Tingkat Kepuasan Pasien Pengguna Bpjs Kesehatan Terhadap Pelayanan D…

ABSTRACT This research was conducted at the Padang Panjang Regional General Hospital. The purpose of this study was to find out:1) To find out the level of patient satisfaction using BPJS for Padang Panjang City Hospital services 2) To find out the factors that influence patient satisfaction using BPJS. This research uses descriptive quantitative method. The population of this study were patie…