This research aims to determine the effect of product quality and service quality on customer satisfaction of PT Anugerah Amal Citrabogatama (AA Catering Pekanbaru). The population in this research is customers from AA Catering in 1 year, namely in 2023, totaling 313 people. And the sample used in this research was 76 people using the Slovin formula. This research uses a quantitative …