Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Kepercayaan Pasien Rawat In…

As a refferal hospital to anticipate the patient need of Health Service in Pelalawan District’s, and the need to compete the private hospital, Selasih District Hospital has a mandatory work to increase the service quality index and patients’ trust. The findings of this research show the increase of patients’ low quality of service given by the Selasih Hospital. In addition, there is a con…