Pengaruh Kualitas Interaksi, Lingkungan, Hasil Terhadap Kepuasan Dan Loyali…

ADI SUTRISNO, NIM 1110246499. The effect of interaction quality, the environment and the results of the customer satisfaction and loyalty on Persero PT. Waskita Karya Tbk Regional Division I – Sumatra. The study was Conducted at Persero PT. Waskita Karya Tbk Regional Division I – Sumatra. The Purpose of this study to analyze the services quality interms of the dimension of interaction qual…