Inovasi Pelayanan Publik Kota Inklusif : Kasus Pelayanan E-Ktp Di Kota Pekanb…

INCLUSIVE CITY PUBLIC SERVICE INNOVATION: CASE OF E-KTP SERVICES IN PEKANBARU CITY 2021-2022 By: Alya Rapidah Advisor: Dr. Khairul Anwar, M.Sc ABSTRACT The SIPINTAR PEDULI public service innovation is a new idea issued to assist persons with disabilities in providing services in obtaining population or identity documents. The problem of this research is the inability of persons with disabilitie…