Analisis Kinerja Rumah Sakit Berdasarkan Balanced Scorecard Di Rumah Sakit Um…

This reseach introduced balanced scorecard method as a management tool in measuring its performance which includes financial perspective, customer perspective, internal business process perspective and growth and learning perspective. RSUD Arifin Achmad is Regional Public Service Agency. This reseach aims to determine the performance achievement of Arifin Achmad Hospital during the period of 20…