Kinerja Karyawan Room Attendant Di Hotel Mutiara Merdeka Pekanbaru

The purpose of this study is to find out how the performance of room attendant employees on the satisfaction of guests staying at Mutiara Merdeka Hotel Pekanbaru. In this research, the writer uses quantitative descriptive method. Questionnaires were distributed by 100 respondents, while the data collection techniques for this study used observations, questionnaires and documentation. The result…