Pengaruh Islamic Physical Attributes Dan Islamic Nonphysical Attributes Terha…

ABSTRACT This study aims to determine the effect of Islamic physical attributes, Islamic nonphysical attributes with religious commitment as a moderating variable on customer satisfaction surveys at hotels in Pekanbaru City. The population in this study were actors who stayed at hotels in Pekanbaru City. The number of samples in this study amounted to 108 based on predetermined criteria. The s…