Pengaruh Kualitas Pelayanan Terhadap Kepuasan Anggota Pada Koperasi Pegawai R…

This study aims to determine the effect of service quality on the satisfaction of cooperative members at the Indonesian Employee Cooperative (KPRI) University of Riau. The population in this study were all members of the Republic of Indonesia Employee Cooperative (KPRI) University of Riau totaling 854 members. Sampling in this study used the Slovin formula, based on calculations using the Slovi…