Analisis Sentimen Pengguna Terhadap Ulasan Aplikasi Netflix Di Google Play St…

ABSTRACT During the COVID-19 pandemic, one of the activities commonly carried out by the community, such as going out of the house, was limited by the PSBB (Large-Scale Social Restrictions). This made people stay at home more and use internet access, one of which was by streaming movies using the Netflix application. Users can provide reviews of application services in the review feature on th…