Tingkat Kepuasan Nelayan Terhadap Kesyahbandaran Di Pelabuhan Perikanan Nusan…

Abstract Measurement of customer satisfaction is an important element in providing better, more effective and more efficient service. The measure of the success of a service at a fishing port can be seen from the user satisfaction of harbourmaster with the service providers that have been provided. The purpose of researh were to know the satisfaction fishermen with the services provided an…