Analisis Tingkat Kepuasan Nelayan Terhadap Pelayanan Jasa Kesyahbandaran Di…

Abstract The Carocok Coast Fishing Port provides harbourmaster services that have functions to control, supervise, and maintain the security and safety of fishing vessel operations. The success of the service can be seen from the satisfaction of service users (fishermen), so the service providers can improve the quality of service performance provided. This study aims to determine the leve…