IMPLEMENTATION OF PUBLIC SERVICES AT THE PUBLIC SERVICE MALL (MPP) PEKANBARU CITY DURING THE COVID-19 PANDEMIC 2020-2021 By : Fitri Nurzana Adviser: Drs. Isril, MH Department Of Government Science,Faculty Of Social And Political ScienceRiau University Pekanbaru,Riau Abstract The existence of the COVID-19 pandemic which resulted in the reluctance of people to leave the house and restricti…