Topic Modelling Aduan Masyarakat Pekanbaru Menggunakan Metode Latent Dirichle…

The people of Pekanbaru can submit complaints to the Pekanbaru City Government through SP4N-LAPOR via the website or application. Based on data from this system, it is evident that the issues faced by the community still occur frequently. This is confirmed by the recurring nature of similar complaints over time, indicating that the issues have not been maximally resolved, and the relevant agenc…