PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP E-SATISFACTION DAN E-LOYALTY …

The increasing number of internet users in Indonesia provides opportunities for businesses to run businesses through computer networks connected to the internet, this is known as e-Marketplace. In Indonesia, the growth of e-Marketplace has experienced rapid development, this is due to the large population. Shopee has now become one of the most prominent e-Marketplace in Indonesia. In di…