Kinerja Pelayanan Publik Pada Kantor Kesyahbandaran Dan Otoritas Pelabuhan (K…

This study aims to find out how the performance of public services at the harbor and port authority offices (KSOP class IV Bagansiapiapi. And what are the factors that affect the performance of public services at the harbor and port authority office (KSOP) class IV Bagansiapiapi The data analysis used is descriptive qualitative analysis recommended by Miles and Huberman (1992), namely: Dat…