Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pasien Di Puskesm…

This study aimed to analyze the effects of service quality to the patient satisfaction and loyalty at siak hulu III health center. In this study, there are three variables Service Quality (X), Patient Satisfaction (Y1) and Patient Satisfaction (Y2). Population of this research is Patient at Siak Hulu III Health Center with a sample of 100 people respondents were selected using purposive samplin…