Korelasi Dimensi Responsiveness Kualitas Layanan Terhadap Kepuasan Pasien For…

Hospitals are a crucial healthcare facilities with varied levels of service quality. The fulfillment of service quality indicators is critical in determining healthcare quality. The quality of service provided by a hospital is a determinant factor in patient satisfaction, emphasizing the hospital's responsibility. One of the five dimensions used to assess service quality is responsiveness. The …