Inovasi Pelaksanaan Pelayanan Publik Pada Kepengurusan Paspor Di Kantor Imigr…

Public service providers are always required to innovate continuously according to needs and make it easier for the public to obtain public services. This study aims to find out innovations in the implementation of passport management at the Class 1 Immigration Office in Pekanbaru City. Using descriptive qualitative research methods to collect data using observation interviews and documentation…