This study aims to analyze the tangible, reliability, responsiveness, assurance, empathy for customer’s satisfaction. And to analyze the satisfaction Level of Budget Hotels in Indragiri Hulu Regency. The population in this study were all customers of budget hotels in Indragiri Hulu Regency which consisted of the Rafana Syariah Hotel, Simpang Raya Hotel, Srikandi Hotel and Irma Bunda Hote…