Abid Arrijal, NIM 2110247755, Public Complaints Service Through the Peka Application by the Pekanbaru City Kominfotiksan Service, supervised by Meyzi Heriyanto and Mayarni. The increasing development of digital technology among the community today has made the Pekanbaru City Government utilize digital technology in the community complaint process called PEKA (Pekan Kita). The PEKA application …