This research was conducted at PT Nugraha Ekakurir (JNE) Taluk Kuantan on Jalan Imam Munandar, No. 25 Sungai Lintang, Beringin Taluk Village, Kuantan Singingi Regency, Kuantan Tengah District, Riau. partially and simultaneously on consumer satisfaction. The method used in this research is descriptive quantitative, with data sources from primary and secondary data. The analytical method used in …