Ditapis dengan
Analisis Kualitas Layanan Dengan Menggunakan Metode Servqual Pada Hotel New H…
Increasing business competition leads service providers to think of the quality of service to customers to increase customer satisfaction. This research is done because in recent years there is a decline in the use of lodging services in New Hollywood Hotel Pekanbaru, this is likely because the quality of service in New Hollywood Hotel is felt less well by customers. The purpose of this rese…
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- xi, 76 hlm.: ill.: 29 cm
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- 02 02.120 (0053)
Penngaruh Kualitas Pelayanan Dan Customer Relationship Manajemen (CRM) Terhad…
This study aims to determine the effect of Service Quality and Customer Relationship Management (CRM) on Customer Satisfaction and Customer Loyalty in Gor Panam Raya Square (PRS) Pekanbaru. The population in this study included all visitors who came to Gor Panam Raya Square (PRS) Pekanbaru, totaling 4,870 people. Primary data were collected by questionnaire as an instrument to prove the resul…
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- xiv, 104 hlm.: ill.: 29 cm
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- 02 02.120 (0052)
Analisis Pengembangan Strategi Kepuasan Pelanggan Pada Ramon Body Building Gy…
Customer satisfaction strategies at Ramon Body Building Gym in Pekanbaru city. This study aims to determine the development of customer satisfaction strategies in Ramon Body Building Gym in Pekanbaru city. The population in this study were consumers at the Ramon Body Building Gym in Pekanbaru, the data collection was carried out using a questionnaire with a sample of 100 people, using a samplin…
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- xi, 92 hlm.: ill.: 29 cm
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- 02 02.120 (0051)
Pengaruh Pengawasan Dan Long Term Relationship Terhadap Proses Produksi Pada …
The production process is a method, method and technique of how to add benefits or create benefits, form, time and place of the factors of production so that it can be beneficial for the fulfillment of consumer needs. The purpose of this study was to determine the effect of supervision and long term relationship on the production process at PT. Dian AnggaraPersada, Kandis, Siak Regency, Riau. …
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- x, 74 hlm.: ill.: 29 cm
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- 02 02.120 (0050)
Pengaruh Beban Kerja Dan Karakteristik Individu Terhadap Kinerja Perawat Deng…
The purpose of this study was to determine the Effect of Workload and Individual Characteristics on Nurse Performance with Motivation as an Intervening Variable. This study took place at Rumah Sakit Jiwa TampanRiau Province, with 116 respondents. In this study consisted of four variables. These variables are Nurse Performance (y2), Motivation (y1), Workload (x1), Individual Characteristics (x2)…
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- xiii, 131 hlm.: ill.: 29 cm
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- 02 02.120 (0049)
Analisis Pengaruh Bauran Pemasaran 7p Terhadap Keputusan Pembelian Dan Kepuas…
The purpose of this study was to. Analyze the effect of the 7P Marketing Mix on Go-Food services on purchasing decisions. Analyze the effect of Purchasing Decisions on Customer Satisfaction.. Analyze the effect of the 7P Marketing Mix on Go-Food services on customer satisfaction through purchasing decisions.data in this study were obtained from the research questionnaire, the method used in thi…
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- xii, 109 hlm.: ill.: 29 cm
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- 02 02.120 (0048)
Pengaruh Corporate Social Responsibility, Efisiensi, Leverage Terhadap Kinerj…
The study aims to determine the effect of corporate social responsibility, efficiency, leverage on financial performance and firm value. The population in this study includesall mining companies listed on the Indonesia Stock Exchange with a total of 46 mining sectors.In this study visited the official website of the Indonesian Stock Exchange which published an annual report in 2014-2018. The re…
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- xii, 109 hlm.: ill.: 29 cm
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- 02 02.120 (0047)
Pengaruh Motivasi Dan Disiplin Kerja Terhadap Kinerja Karyawan Dengan Komitme…
This research was conducted at PT. Pegadaian (Persero) Pekanbaru Regional Office II. The purpose of this study was to determine the effect of motivation and work discipline with organizational commitment as an intervening variable partially or simultaneously on employee performance at PT. Pegadaian (Persero) Pekanbaru Regional Office II. This research was conducted using the special method on 1…
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- 02 02.120 (0046)
Pengaruh Motivasi Dan Lingkungan Kerja Terhadap Kinerja Guru Di Sma Negeri 1 …
This study aims to determine the effect of motivation and work environment on teacher performance in SMA Negeri 1 Tebing Tinggi District, Meranti Islands Regency. The population in this study were all PNS teachers, totaling 53 people. While sampling uses the census method which is to make the entire population a research sample. Analysis of the data used is descriptive analysis, with quantitat…
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- ix, 78 hlm.: ill.: 29 cm
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- 02 02.120 (0045)
Pengaruh Motivasi, Kompetensi Dan Disiplin Kerja Terhadap Kinerja Pegawai Din…
This study aims to determine the effect of motivation, competence and work discipline on the performance of Siak District Health Office employees. The population in this study included all employees of the Siak District Health Office, totaling 79 people. Primary data were collected by questionnaire as an instrument to prove the results of the research, to test the hypothesis in this study was t…
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- xiii, 119 hlm.: ill.: 29 cm
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- 02 02.120 (0044)
Pengaruh Pengalaman Dan Teknologi Terhadap Kinerja Dengan Daya Saing Sebagai …
This study aims to determine the effect of experience and technology on performance with competitiveness as an intervening variable in small and medium businesses in rattan crafts in Rumbai district. Riau Province. The population in this study were all small and medium entrepreneurs of rattan handicrafts in Rumbai District, totaling 100 employees. Primary data were collected using a questionn…
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- xii, 121 hlm.: ill.: 29 cm
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- 02 02.120 (0043)
Optimalisasi Pelaksanaan Proyek Dengan Menggunakan Metode Pert (Program Evalu…
This research was conducted at PT. Alifa Citra Mulia Pekanbaru, which is conducting Griya Alifa Mawaddah 2 type 36 housing development. The purpose of this study is (1) to analyze how long it takes to complete the Griya Alifa Mawaddah 2 housing development project (2) for the safety analysis needed for the development project Griya Alifa Mawaddah 2 (3) housing development to analyze the probabi…
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- xi, 68 hlm.: ill.: 29 cm
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- 02 02.120 (0042)
Pengaruh Pelatihan Dan Komitmen Terhadap Kinerja Pengelola Badan Usaha Milik …
This study aims to see the effect of training and commitment to the performance of BUMDes managers in Kampar Regency, Riau Province. The sample of this study was conducted on 30 BUMDes from 5 Districts in Kampar Regency. Questionnaires were distributed to 30 respondents, and successfully collected again with complete answers obtained from 30 respondents. Primary data were collected with a que…
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- xiv, 77 hlm.: ill.: 29 cm
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- 02 02.120 (0041)
Pengaruh Inovasi Produk Serta Kualitas Produk Terhadap Keunggulan Bersaing Da…
This study aims to determine, (1) the effect of product innovation on competitive advantage, (2) the effect of product quality on competitive advantage, (3) the effect of product innovation on customer satisfaction, (4) the effect of product quality on customer satisfaction, (5) the influence competitive advantage on customer satisfaction, (6) the effect of product innovation on consumer satisf…
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- xii, 92 hlm.: ill.: 29 cm
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- 02 02.120 (0040)
Pengaruh Total Quality Management Terhadap Kepuasan Kerja Karyawan Dengan Sis…
This research was conducted at PT. Delta Indonesia Pranenggar which is intended to know the effect of total quality management on employee job satisfaction by moderating the reward system at PT. Delta Indonesia Pranenggar. This type of research is quantitative descriptive. The sample in this study was 92 employees. Data aids technique with questionnaire. Methods of data analysis using multiple …
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- x, 76 hlm.: ill.: 29 cm
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- 02 02.120 (0039)
Analisis Perbandingan Sikap Konsumen Atas Atribut Produk Teh Pucuk Harum Dan …
This study aims to determine the Comparative Analysis of Consumer Attitudes on the Product Attributes of the Pucuk Harum Tea and Botol Sosro Tea in Pekanbaru City. The population in this study were consumers of Pucuk Harum Tea and Bottol Sosro Tea, data collection was carried out using a questionnaire with a research sample of 120 respondents, using accidental sampling technique. Data analysis …
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- xi, 88 hlm.: ill.: 29 cm
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- 02 02.120 (0038)
Pengaruh Corporate Social Responsibility Dan Good Corporate Governance Terhad…
The idea behind corporate social responsibility (CSR) is that companies not only have economic and legal obligation to shareholders but also obligations to stakeholders. Social responsibility (CSR) has close links with good corporate governance, like two sides of a coin, both have a strong foothold in the business world. The aim of this research was to analyze corporate social responsibility an…
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- xi, 96 hlm.: ill.: 29 cm
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- 02 02.120 (0037)
Pengaruh Pengawasan, Kompensasi Dan Budaya Organisasi Terhadap Disiplin Kerja…
This study aims to determine and analyze the influence of supervision on discipline, the effect of compensation on discipline, and the effect of organizational culture on employee work discipline in PT. Rajawali Hiyoto Pekanbaru. Primary data is obtained based on the distribution of questionnaires directly to the respondents who have been determined while secondary data are supporting documen…
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- xi, 89 hlm.: ill.: 29 cm
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- 02 02.120 (0036)
Pengaruh Kepemimpinan Dan Pelatihan Terhadap Kinerja Melalui Motivasi Di UMKM…
This study aims to determine and analyze the influence of leadership directly on motivation, the effect of training directly on motivation, the direct influence of leadership on performance, the effect of training directly on performance, the direct influence of motivation on performance, the indirect influence of leadership on performance through motivation, and the effect of training indirect…
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- xiii, 115 hlm.: ill.: 29 cm
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- 02 02.120 (0035)
Pengaruh Kepemimpinan Dan Motivasi Terhadap Kinerja Karyawan Dengan Kepuasan …
This study aims to determine the effect of leadership and motivation influence on employee performance with job satisfaction as an intervening variable in Surya Agrolika Reksa Sei Basau Company, Kuantan Singingi Regency. The population as well as the sample in this study were all employees of Surya Agrolika Reksa Sei Basau Company, Kuantan Singingi Regency in 2018, amounting to 102 people. Data…
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- xii, 95 hlm.: ill.: 29 cm
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- 02 02.120 (0034)
Karya Umum 
Filsafat 
Agama 
Ilmu-ilmu Sosial 
Bahasa 
Ilmu-ilmu Murni 
Ilmu-ilmu Terapan 
Kesenian, Hiburan, dan Olahraga 
Kesusastraan 
Geografi dan Sejarah