Manajemen komunikasi dalam peningkatan pelayanan perizinan berbasis daring pa…

The development of digital technology has encouraged government agencies, including the Office of Investment and One-Stop Integrated Services (DPMPTSP) of Pelalawan Regency, to adopt online licensing service systems through the Online Single Submission Risk-Based Approach (OSS RBA). However, the implementation of this service still faces challenges, such as limited internal coordination, lack o…