Optimalisasi Layanan It Melalui Implementasi Cobit 2019 Dinas Sosial, Pemberd…

The advancement of information technology (IT) encourages government institutions to continuously improve the quality of public services. The Social Service Office (P3AP2KB) of Kepulauan Meranti Regency has utilized the SIKS-NG application to manage social welfare data. However, several challenges remain, such as a lack of qualified IT personnel, unstable internet connectivity, and inadequate d…