Pengaruh Kualitas Pelayanan Terhadap Keputusan Pembelian Dan Kepuasan Pelangg…

ABSTRACT This study aims to examine the influence of service quality on purchase decisions and customer satisfaction at Galeri Top Up Indonesia. Service quality is measured through three dimensions: usability, information quality, and service interaction quality. A quantitative research approach was employed, utilizing a survey method with questionnaires distributed to 100 respondents. The dat…